Shipping policy

Shipping Policy

Last Updated: July 20, 2026

At Abezam, we are committed to delivering your pet products quickly, safely, and reliably. Please review our shipping policy below before placing your order.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders are processed Monday through Friday, excluding weekends and public holidays.

  • Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.

Shipping Methods & Delivery Time

Shipping Method Estimated Delivery Time Shipping Cost
Standard Shipping 17–25 Business Days Free
Express Shipping 7–15 Business Days $6.99

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, holidays, or carrier delays.

Shipping Carriers

To ensure fast and reliable delivery, we work with trusted shipping partners, including:

  • USPS

  • UPS

  • FedEx

  • DHL

  • YunExpress

The shipping carrier used for your order will depend on your delivery address and the fastest available service.

Order Tracking

After your order has been shipped, you will receive a tracking number by email.

You can track your order anytime using our tracking page:

Track Your Order: https://abezam.com/apps/track123

Simply enter your tracking number to view the latest shipping status and delivery updates.

Incorrect Shipping Address

Please ensure your shipping address is complete and accurate before placing your order. Abezam is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

If your order is delayed beyond the estimated delivery time or appears to be lost in transit, please contact us. We will work with the shipping carrier to help resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Abezam

Email: support@abezam.com

Phone: +1 (929) 888-9343

We are always happy to assist you.